Terms of Service
Legal terms and conditions for using Wing Snob services
Effective Date: January 1, 2026
1. INTRODUCTION AND ACCEPTANCE
Welcome to Wing Snob ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at wingsnobs-chickens.click, our mobile applications, and all related services (collectively, the "Services") operated by Wing Snob.
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Services.
Eligibility Requirements
Updates to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes through our website or email. Continued use of our Services after modifications constitutes acceptance of the updated Terms.
2. DEFINITIONS
For the purposes of these Terms, the following definitions apply:
3. USE OF SERVICES
3.1 Permitted Use
You may use our Services for lawful purposes only. Permitted uses include:
3.2 Prohibited Use
The following activities are strictly prohibited:
4. USER ACCOUNTS
Registration Requirements
To access certain features, you may need to create an account. You agree to:
Account Security
You are responsible for all activities that occur under your account. We recommend using strong passwords and enabling two-factor authentication where available.
Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity. You may close your account at any time by contacting customer service.
5. PRODUCTS AND SERVICES
Food Safety and Quality
Wing Snob is committed to maintaining the highest food safety standards:
Allergen Information
IMPORTANT NOTICE: Our kitchen handles common allergens including wheat, soy, dairy, eggs, nuts, shellfish, and fish. While we take precautions, cross-contamination may occur. Customers with severe allergies should consult with our staff before ordering. Wing Snob is not liable for allergic reactions.
Product Descriptions and Pricing
Order Acceptance and Processing
Delivery Terms
Order Modifications and Cancellations
Returns and Refunds
For detailed information about returns, refunds, and our satisfaction guarantee, please refer to our Refund Policy.
6. INTELLECTUAL PROPERTY
Our Ownership Rights
Wing Snob owns or licenses all content, trademarks, logos, and intellectual property on our Services, including:
Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works without permission.
User Content License
By submitting content (reviews, photos, comments), you grant Wing Snob a worldwide, royalty-free license to use, display, and promote such content in connection with our Services.
Copyright Infringement
We respect intellectual property rights. If you believe content on our Services infringes your copyright, contact us at [email protected] with a detailed notice.
7. USER CONTENT
Content Responsibility
You are solely responsible for content you submit, including:
Prohibited Content
User content must not contain:
Content Moderation
We reserve the right to review, edit, or remove user content that violates these Terms or our community standards. We do not endorse user opinions or guarantee accuracy of user-submitted information.
8. DISCLAIMERS
Service Provision
Our Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties regarding:
Third-Party Content
We are not responsible for content, accuracy, or actions of third-party websites, services, or delivery partners linked to or integrated with our Services.
Professional Advice
Information provided about nutrition, allergens, or dietary restrictions is for general purposes only and should not replace professional medical or nutritional advice.
9. LIMITATION OF LIABILITY
Maximum Liability
To the fullest extent permitted by law, Wing Snob's total liability for any claims arising from your use of our Services shall not exceed the amount you paid for the specific order or service giving rise to the claim.
Excluded Damages
We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including:
Food-Related Claims
For food quality issues, our liability is limited to replacement of the item or refund of the purchase price. We are not liable for allergic reactions unless caused by our failure to disclose known allergens.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Wing Snob, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense efforts.
11. THIRD-PARTY LINKS AND SERVICES
External Links
Our Services may contain links to third-party websites or services. We do not endorse or assume responsibility for:
Delivery Partners
We may use third-party delivery services. While we work with trusted partners, we cannot guarantee their performance or be held liable for their actions during delivery.
12. TERMINATION
Company Termination Rights
We may suspend or terminate your access immediately for:
User Termination
You may terminate your account at any time by contacting customer service or using account settings. Outstanding orders and payments remain your responsibility.
Effect of Termination
Upon termination, your right to use our Services ceases immediately. Provisions regarding liability, indemnification, and intellectual property survive termination.
13. GOVERNING LAW AND DISPUTES
Applicable Law
These Terms are governed by the laws of the District of Columbia, United States, without regard to conflict of law principles.
Dispute Resolution
We encourage resolving disputes through direct communication. Contact our customer service team first at [email protected] or +1 202-915-9004.
Arbitration
Any unresolved disputes shall be settled through binding arbitration in Washington, DC, under the American Arbitration Association rules. You waive the right to participate in class action lawsuits.
Jurisdiction
For matters not subject to arbitration, you consent to the exclusive jurisdiction of courts in Washington, DC.
14. CHANGES TO TERMS
Modification Rights
Wing Snob reserves the right to modify these Terms at any time. Changes may be necessary due to:
Notification Process
Material changes will be communicated through:
Acceptance of Changes
Continued use of our Services after the effective date of changes constitutes acceptance of the updated Terms. If you disagree with changes, discontinue use of our Services.
15. GENERAL PROVISIONS
Entire Agreement
These Terms, along with our Privacy Policy and other referenced policies, constitute the complete agreement between you and Wing Snob regarding use of our Services.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Waiver
Failure to enforce any provision does not constitute a waiver of that provision or any other provision of these Terms.
Assignment
You may not assign your rights or obligations under these Terms. Wing Snob may assign its rights and obligations to affiliated companies or in connection with a merger, acquisition, or sale of assets.
Force Majeure
Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control, including natural disasters, government actions, pandemics, or supply chain disruptions.
16. CONTACT INFORMATION
How to Reach Us
For questions about these Terms or our Services, contact Wing Snob:
Response Times
We strive to respond to all inquiries within 24-48 hours during business hours. For urgent matters related to active orders, call our phone number for immediate assistance.
Business Hours
Customer service is available Monday through Friday, 9:00 AM to 6:00 PM EST. Restaurant operations may have different hours as posted on our website.
Questions About These Terms?
Our customer service team is here to help clarify any aspects of these Terms of Service.
Contact Customer Service